Terms of Service
Last updated: November 2025
Welcome to Super Colossal Studios (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website https://www.supercolossalstudios.com and your purchase of any products from us (collectively, the “Services”). By using our Services, you agree to these Terms.
1. General Conditions
By accessing or purchasing from Super Colossal, LLC, you agree that you are at least the age of majority in your jurisdiction and that you will not use our products for any illegal or unauthorized purpose. We reserve the right to refuse service to anyone for any reason at any time.
2. Products and Services
Super Colossal is a print-on-demand retailer offering a wide range of products made to order. Product images and descriptions are provided for reference; colors and details may vary slightly due to screen settings or production differences.
We reserve the right to discontinue any product at any time.
3. Order Processing and Fulfillment
All products are made to order. Please allow [see chart below] for production before shipping. You will receive tracking information once your order has shipped.
We are not responsible for delays caused by shipping carriers or incorrect shipping information provided by the customer.
| Apparel (T-shirts, hoodies, etc.) | 2–7 business days | Most popular items are printed quickly. Complex designs or embroidery may take longer. |
| Mugs, Drinkware, and Small Accessories | 3–8 business days | Ceramic or sublimation products sometimes need extra drying time. |
| Wall Art (posters, canvases, framed prints) | 3–10 business days | Framed and canvas options typically take the longest to produce. |
| Home & Living (pillows, blankets, etc.) | 4–9 business days | Often depends on fabric type and fulfillment location. |
| Stationery / Office Items | 3–7 business days | Usually on the faster side. |
| Custom Footwear / Bags | 7–14 business days | Made-to-order, often fulfilled overseas. |
| Jewelry & Specialty Items | 5–12 business days | Varies widely based on material and complexity. |
4. Pricing and Payment
All prices are listed in USD and are subject to change without notice. We reserve the right to modify or discontinue products without prior notice. Payment must be completed at checkout. We use secure third-party payment processors and do not store your payment information.
5. Returns, Replacements, and Refunds
Because our items are custom made, returns and refunds are only accepted in cases of damaged, defective, or incorrect items. If you receive such an item, please contact us within 7 days of delivery at info@supercolossalstudios.com with photos and order details. We may issue a replacement or refund at our discretion.
6. Intellectual Property
All content on the Super Colossal website, including text, images, graphics, logos, and designs, is the property of Super Colossal, LLC or its licensors and may not be copied, reproduced, or distributed without prior written permission.
7. Limitation of Liability
Super Colossal and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our Services or products.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and New York State, without regard to its conflict of law principles.
9. Changes to Terms
We reserve the right to update or change these Terms at any time. The most current version will always be posted on this page. Continued use of our Services after changes constitutes acceptance of those changes.
10. Contact Us
If you have any questions about these Terms, please contact us at:
support@supercolossalstudio.com
https://www.supercolossalstudios.com
